Our purpose, ethos and core beliefs lead to a number of values that are central to everything we do.
People We want to ensure that the people we support:
know that they are totally accepted for who they are;
are listened and paid attention to and treated with dignity and respect;
determine, or are involved in determining, their own care, support and lifestyle;
are able to engage and participate in their community.
We value the significant contribution of people’s family, friends and carers in shaping their support.
Security We seek to create a warm approach and a loving atmosphere where people feel secure and confident, and able to express themselves.
Involvement We want to support people to:
maintain and strengthen links and participation in the community;
be increasingly involved in the life of Redwoods as a whole.
Staff We support staff to embrace and uphold the vision, purpose and ethos of Redwoods, recognising that each member of staff makes a valuable contribution to providing good person-centred care and the running and development of Redwoods as a whole. We have a commitment to ongoing staff development and training.
Excellence We will always pursue the highest standards of care and support, with the aim of exceeding expectations.
Partnership Our approach is to always work in partnership and consultation with other professionals to enhance the quality of life and support for people in Redwoods.
Development We are committed to:
the ongoing development of our person-centred services to improve the care and support offered;
evaluating everything we do using these values, vision and purpose as our guide.